The PMO provides comprehensive Operation & Maintenance (O&M) services for water supply, wastewater treatment, and desalination infrastructure. This includes preventive and corrective maintenance of pumping systems, pipelines, reservoirs, and treatment units. Our O&M model is results-driven, ensuring optimal system performance, regulatory compliance, and cost efficiency through data-based decision-making and continuous performance tracking.

Our process optimization service enhances the hydraulic and treatment efficiency of existing water facilities. Through hydraulic modeling, flow analysis, and automation audits, we identify operational bottlenecks, reduce energy consumption, and improve output water quality. This service supports operators and municipalities in maximizing treatment plant efficiency, meeting NOM standards, and extending the useful life of critical assets.

We provide on-demand engineering consulting focused on solving technical challenges in water systems. Our specialists assist in troubleshooting process inefficiencies, improving plant layout, and evaluating technological alternatives for treatment and reuse. Whether supporting expansion projects or retrofitting outdated infrastructure, we ensure that every technical intervention is cost-effective, compliant, and aligned with long-term operational goals.

Our asset management service supports utilities and industrial clients in planning, maintaining, and optimizing their water infrastructure portfolios. We develop asset inventories, define maintenance priorities, and design lifecycle investment strategies based on performance data. The goal is to minimize unplanned downtime, reduce repair costs, and align infrastructure renewal with sustainable resource management practices.

This service ensures that all water and wastewater systems operate within national and local regulatory frameworks. We design and implement water quality monitoring programs in accordance with Mexican Official Standards (NOM), manage laboratory analyses, and prepare compliance reports for CONAGUA and environmental authorities. Beyond monitoring, we help clients implement corrective actions and achieve continuous compliance with discharge and reuse regulations.

We support the digital transformation of water utilities by implementing and operating SCADA, telemetry, and IoT systems. Our service enables real-time monitoring of flow, pressure, and energy consumption, ensuring rapid response to leaks, equipment failures, and quality deviations. Through data integration and dashboards, we provide operators and decision-makers with actionable insights to enhance transparency and control.

This service targets the reduction of operational costs and environmental impact across water facilities. We conduct energy audits on pumping and treatment systems, identify high-consumption processes, and implement efficiency measures that reduce kilowatt-hours per cubic meter produced or treated. Additionally, we evaluate opportunities for water reuse and renewable energy integration within existing operations.

Our emergency response service prepares clients to manage operational crises such as system contamination, flooding, drought impacts, or mechanical failures. We develop contingency protocols, train emergency teams, and establish backup supply or treatment schemes. These preventive measures ensure service continuity and protect both public health and environmental quality.

We offer structured training programs for plant operators, field technicians, and engineering teams. Training topics include operation of water treatment processes, preventive maintenance routines, and safety management in confined spaces. Our programs strengthen institutional capacity, ensuring that local teams are equipped to sustain operations efficiently and safely.

We evaluate operational performance using key performance indicators (KPIs) such as non-revenue water, energy efficiency, and process reliability. Our auditing framework identifies performance gaps, establishes improvement plans, and provides transparent reporting to investors, regulators, and community stakeholders. The objective is to align daily operations with measurable efficiency and sustainability targets.